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  1. Brown Paper Tickets
  2. Plan Events

Plan Events

Set up an event page and start selling tickets.

Set-up Your Event Page

  • Add a Donation Option to Your Event Page
  • Add an Admission Price
  • Use a Past Event as a New Event Template
  • Absorb the Ticket Buyer's Service Fee into Your Price
  • Add a Price Description
  • Limit the Availability of a Specific Date or Price
See all 24 articles

Customize Your Event

  • Create a Welcoming Event for People with Disabilities
  • Set a Sales Period for Specific Prices
  • Get Paid Upfront for Your Event
  • Schedule Your Event Sales Start Date
  • Best Practices for Assigned Seating with Social Distancing
  • Online Event Resources
See all 26 articles

Handle the Unexpected

  • Send an Update to Your Attendees
  • When You Need to Postpone an Event
  • When You Need to Cancel an Event
  • Issue Refunds Via PayPal
  • Plan for Event Changes Due to Covid-19

Promote Your Event

  • Generate a QR Code
  • Social Media Tips for Event Promotion
  • Media Alert vs Press Release
  • Press Release Tips
  • Leveraging Online Event Calendars
  • Create an Event Series
See all 16 articles

Manage Box Office & Admissions

  • New Online Access Delivery Method!
  • Grant Access to Your Online Event
  • Locate Your Attendees' Order Details
  • Find Your Attendee Name List
  • Re-open Ticket Sales for Your Event
  • Hidden Service Fees with Tax for Door Sales
See all 20 articles

Find General Information & FAQs

  • Event Safety for Organizers
  • Customer Support Status Update
  • Use Your Own Credit Card Processor and Get a Rebate
  • Lost and Stolen Package Policy
  • Locate Your Brown Paper Tickets Account Number
  • Download Brown Paper Tickets' W-9
See all 30 articles
Can't find the answer? Contact us.
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For other worldwide phone numbers, visit our Locations page

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