How to Issue PayPal Refunds
- Log in to your PayPal account
- Locate the Recent Activity column
- Filter the results by clicking Payments Received
- Locate the orders to be refunded using the search filters
- Click Refund to begin the refund process via PayPal
• Optional- Enter information into the Invoice Number or
Note to Buyer boxes - Click the orange Continue button
- Click the orange Issue Refund button
- It will confirm with this message: "Refund Complete - Your refund has been sent.
An email with refund details has also been sent to the
recipient" - Repeat this process for the remainder of orders that need refunds
If you need additional help issuing your PayPal refunds, here is PayPal's customer service contact information:
Monday through Friday, 5AM to 10PM PST
Saturday and Sunday, 6AM PST to 8PM PST
1-888-221-1161 - United States
1-402-935-2050 - Outside the U.S.