Need to send attendees a private event invitation or link ahead of time? You're in the right place.
If you're hosting an online webinar, class, or workshop, you'll need to send attendees a link so they can join the event.
Getting Started
The first step is to mark your event as an Online or Hybrid Event (if an in-person option is also available) on the event's Location page.
Online Event Access Instructions
Make it easy for your attendees to join you. This message will display on your event and on attendees' confirmation pages and automated confirmation emails when they choose Online Access delivery.
What Should I Include?
- How to contact you if they have any technical problems.
- Any equipment participants will need (e.g. headphones, yoga mat, sketch pad).
- If there will be live or interactive audience participation.
Note: This message will appear on your your event. Do not share private information, such as a link.
How to Share your Access Link
The simplest way is to add the link or instructions to your Notes for Attendees, so buyers receive it automatically after purchase. Notes for Attendees are displayed to the customer on their order confirmation page and confirmation email after checkout.
If you plan to share the access link closer to the event, be sure to let them know when it will be coming. We recommend sending it out via our Attendee Notification tool at least 24 hours in advance.
How to Share Instructions with Buyers
- Generate the event invitation link on your platform of choice
- Log in to your Brown Paper Tickets account
- From the Account menu, select Manage Your Events
- Click GO! next to the event title
- Choose the Settings tab from the dark gray bar
- Scroll to Notes for Attendees
- Add/Update the message in the field
- Click Save Change
Message Examples:
We look forward to seeing you on the 8th at 7 PM Pacific. Please join us using the Zoom link below.
https://us02web.zoom.us/meeting/register/boviwebssbip2hwbfwlb
Ticket Buyer View
Confirmation Page: The event invitation link will be displayed on the confirmation page once the buyer's order is complete.
How to Send an Access Link Later
If you plan to share the access link closer to the event, be sure to let them know when it will be coming. We recommend sending it out via our Attendee Notification tool at least 24 hours in advance.
Notification Tool Delivery Warning
Attendees have a tendency to "unsubscribe" from notification emails when they don't contain crucial event information. If you plan to send other messages to buyers prior to sending the access link, we suggest including a reminder that the link will be sent out via the same email notification system.
Pro Tip
It's helpful to re-send the invitation link on the day of the event for easy access.