Logo

Help Center

Find an Event
Hello. How can we help?
  1. Brown Paper Tickets
  2. Plan Events
  3. Manage Box Office & Admissions

Manage Box Office & Admissions

FAQs and tips for managing patrons at the door and on-site.

  • New Online Access Delivery Method!
  • Grant Access to Your Online Event
  • Locate Your Attendees' Order Details
  • Find Your Attendee Name List
  • Re-open Ticket Sales for Your Event
  • Hidden Service Fees with Tax for Door Sales
  • Search Orders Tool
  • On-site Tips for Box Office Success
  • Order Pre-Printed General Admission Tickets
  • Order Pre-Printed Tickets If Your Event Has Reserved or Assigned Seating
  • Scan Tickets with the Brown Paper Tickets Scanner App
  • Sell Tickets at the Door
  • Record Comps/Box Office Holds or Block Seats
  • Adding Notes To Attendee List
  • View Seating Chart and Available Seats
  • Locate or Track a Pre-Printed Ticket Order
  • End Online Sales
  • Create Agent Accounts
  • Manage Recorded Tickets
  • Review or Change Your Box Office Printer Settings
Can't find the answer? Contact us.
PHONE SUPPORT IS TEMPORARILY UNAVAILABLE

United States and Canada: (800) 838-3006
United Kingdom: 0800 411 8881
France: 0800 91 48 38
Spain: 900 838 336
For other worldwide phone numbers, visit our Locations page

support@brownpapertickets.com
English (US) Español Français