Brown Paper Tickets Secured Funds Program

Starting on August 1, 2023, Brown Paper Tickets launched the Secured Funds Program. 

How Does the Secured Funds Program Work? 

In a model unique to the industry, Brown Paper Tickets has partnered with our credit card processor and banking partners to ensure that the funds from your ticket sales remain segregated and securely held until after your event takes place.

After the completion of the event, the full face value of your tickets sold will be sent to you via electronic bank deposit. In the case of a cancellation, ticket sales will be promptly refunded to your attendees.

These adjustments to our operations ensure reliable and timely payments to Event Organizers, and create an additional layer of security to be prepared for whatever the future holds.

All events using the Brown Paper Tickets Credit Card Processor are automatically covered by the Secured Funds Program.

What Does This Mean for Me as an Event Organizer?

The process of creating event listings with Brown Paper Tickets hasn’t changed. 

If you select the Brown Paper Tickets Credit Card Processor as the payment method for your event, complete the information in the Financial Settings page for your account before the event occurs. You can find more instructions here.

No further action is needed if you have already provided your banking information to Brown Paper Tickets.


Payments are initiated within 10 business days after the completion of your event date by electronic bank deposit, and may take up to two business days to become available after payment has been initiated.

If your organization is unable to receive electronic bank payments, please contact us at support@brownpapertickets.com for more information and options.

If you already work with a custom credit card processor, or need access to your funds before the event takes place, we continue to offer the option to add your own credit card processor.