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  3. Find General Information & FAQs

Find General Information & FAQs

Have a question? Answers to general questions about our services.

  • Event Safety for Organizers
  • Customer Support Status Update
  • Use Your Own Credit Card Processor and Get a Rebate
  • Lost and Stolen Package Policy
  • Locate Your Brown Paper Tickets Account Number
  • Download Brown Paper Tickets' W-9
  • Delete My Account
  • Unsubscribe, Remove Data, or Delete an Account
  • API Developer Tools
  • Add Your Bank Details for ACH Direct Deposit Payments
  • Is Brown Paper Tickets CCPA Compliant?
  • End-of-Year Taxes: W-9s, 1099-Ks, and Tax1099
  • View Transactions For Specific Time Frames
  • View Your Event's Sales and Stats
  • Pay Your Brown Paper Tickets Account Balance
  • How to Ensure Your PayPal Account is Ready to Accept Payments
  • Add Event Management Tools to Your Account
  • How to Use Brown Paper Tickets' Logos
  • Clear Cache and Cookies
  • Your Account Journal
  • Manage Your PayPal Account's Currency Settings
  • Post a Ticket Purchase Link on Your Website
  • Format Your Event Details Using HTML
  • Manage Your Public Profile
  • Service Fee Update
  • Is Brown Paper Tickets GDPR Compliant?
  • Notify Brown Paper Tickets of Copyright and Intellectual Property Infringement
  • Join Our Affiliate Program
  • Add Your Credit Card Processor
  • Add Keywords To Your Event
Can't find the answer? Contact us.
PHONE SUPPORT IS TEMPORARILY UNAVAILABLE

United States and Canada: (800) 838-3006
United Kingdom: 0800 411 8881
France: 0800 91 48 38
Spain: 900 838 336
For other worldwide phone numbers, visit our Locations page

support@brownpapertickets.com
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