If you’re having an issue with the Brown Paper Tickets website, first clear your cache and cookies. Clearing your cache and cookies can fix page loading or formatting problems and is often our first recommendation. Many times it will solve the issue all together.
Below are step-by-step instructions to clear your cache and cookies for popular web browsers. Just click on the link for the browser you're using and follow the steps.
How to Clear Your Cache and Cookies, Step-by-Step Instructions
- Google Chrome
- Safari (desktop or laptop)
- Safari (mobile device)
- Mozilla Firefox
- Internet Explorer
- Microsoft Edge
- Opera
About Cookies and Cache
Cookies are files that contain user data and the cache is the temporary data storage space. Browsers use cookies to store website information, so web pages and components can load quickly.