On-site Tips for Box Office Success

The days, hours, and moments leading up to your event are action-packed and sometimes overwhelming. Here's a checklist of best practices to get you and your crew ready to go.

On-Site Operations Checklist

Check out tips for pre-event, day-of, and post-event box office success, in this printable PDF.

Equipment

We offer a few rentals packages to meet your event needs, including:

  • Tablets
  • Hotspots
  • Boca Printers
  • Ticket Stock
  • Laptops
  • Card Readers

For pricing and availability, please reach out to rentals@brownpapertickets.com.

Credit Card Swiping

Our Sell Tickets tool processes credit cards via the Brown Paper Tickets credit card processor and some Custom Merchant Accounts.

When processing cards, you have the option to either manually enter in the 15-16 digit number and information, or use a keyboard emulating, USB connecting swiping mechanism.

We send out the MagTek model 21040140, USB Mini Swipe Magnetic Strip Credit Card Reader for our rentals.

MagTek & Sell Tickets Tips

Be sure to swipe the credit card's magnetic strip on the proper side. Sometimes it helps to turn the swiper around and try again from the other direction.

MagTek Compatibility

This product is not compatible with Apple/Mac branded devices.