Absorb the Ticket Buyer's Service Fee into Your Price

Including the service fee in a ticket price is ideal for large value tickets and can help make long-time patrons feel at ease. We have an easy setting that allows you to absorb the price of the service fee into your total ticket price.

How to Include the Service Fee When Creating a Price

1. Log in to your Brown Paper Tickets account
2. From the Account menu, select Manage Your Events
3. Click GO! next to the event's title
4. Select the Dates & Prices tab from the dark gray bar
5. Scroll down to Add a Price and enter the Price Details
6. Click Advanced Price Options
7. Locate Service Fee under Price Settings and select "Included in Price"
8. Click the blue + ADD THIS PRICE button
9. Scroll down to view newly added prices (beneath Your Dates & Prices)
10. Repeat steps for additional prices

How to Include the Service Fee on Existing Prices

1. Log in to your Brown Paper Tickets account
2. From the Account menu, select Manage Your Events
3. Click GO! next to the event's title
4. Select the Dates & Prices tab from the dark gray bar
5. Scroll down to Your Dates & Prices
6. In line with the price, click the Edit or Delete Price link
7. Locate Service Fee under Price Settings and select "Included in Price"
8. Click Save Changes
9. Repeat steps for additional prices as needed