Limit the Availability of a Specific Price

Need to manage quantities for certain prices in addition to the overall capacity for your event? Want to limit the number of tickets a person can place in their cart for a specific price? These advanced price settings can help you accomplish that.

Add a Limited Max Sales To a Price

This is an ideal tool when handling limited availability for prices like VIPs, tables, and discounted prices.

Adjust the Max Sales Setting

  1. Log in to your account. From the Account menu, select Manage Your Events
  2. In line with the event title, select Go!
  3. Choose Dates & Prices from the dark gray bar
  4. Scroll down to Your Dates & Prices
  5. In line with the price, click the Edit or Delete Price link
  6. Under Price Limitations locate Max Sales
  7. Select the option to enter a specific number and input your max
  8. Click Save Changes
  9. Repeat steps for additional prices as needed

Warning:

  • If a price has already oversold and a Max Sales is added later, all previously purchased tickets will remain valid, though it will prevent future reservations by the public.
  • Your Box Office Sell Tickets tool will allow you to exceed the max sales of both dates and prices for your event. This is something to be mindful of if you are selling tickets at the door.

 

Limit Attendee Reservations for a Price

Set a limit for how many tickets can be placed in a cart during a session by using the Max Per Order option. This is ideal for free or discounted tickets, or to prevent overbuying on popular events.

Adjust the Max Per Order Setting

  1. Log in to your account. From the Account menu, select Manage Your Events
  2. In line with the event title, select Go!
  3. Choose Dates & Prices from the dark gray bar
  4. Scroll down to Your Dates & Prices
  5. In line with the price, click the Edit or Delete Price link
  6. Under Price Limitations locate Max Per Order
  7. Select the option to enter a specific number and input your max
  8. Click Save Changes
  9. Repeat steps for additional prices as needed