Event Safety for Organizers

If you're hosting an in-person event, it's important to consider the health and safety of your attendees, staff, and performers. Here are some things you can do to keep you and your community safe.

1. Check Your Local Guidelines

Research your local government's guidelines or restrictions on gatherings. Factors such as size, venue, and attendee demographics may play a role in how you decide to proceed in a safe and healthy way.

Government Health Resources

Note: You may want to expand your research based on your city, state, province, or demographic.

2. Limit the Number of Tickets Available

To comply with restrictions regarding the number of people allowed in a venue, set a max sales for your event date or individual ticket prices.

Need a socially-distanced seating chart? Contact our support team.

3. Communicate Safety Protocols to Attendees

Inform your ticket buyers of safety protocols ahead of time, including mask, proof of vaccine, and negative test requirements. You can add this information to the event's Full Description or Notes for Attendees, as well as send it in an Event Notification.

4. Offer Ticket Changes

As the event nears, send an Event Notification via our Email Your Attendees tool recommending that those who feel unwell contact Brown Paper Tickets for a date exchange or refund.

Updating Your Refund or Exchange Policies

If you would like to update the refund or exchange policies for your event, please contact Brown Paper Tickets directly so we can update your event settings.   

5. Post Signage at the Venue

Print and hang signage with your policies on mask-wearing and social distancing. The CDC has a list of print resources available to download here.