Service Fee Update

Starting April 7, 2019, our service fee for attendees will be $0.99 + 5% of the ticket’s face value (see our pricing for rates in other currencies).  This modest 1.5% adjustment is our first fee update in 10 years.

We are still very much committed to our basic principle of full transparency and no hidden or add-on costs. We still offer one of the lowest fees in the industry and event organizers can post events with us free with no exclusivity contracts.

In order to provide the same exceptional customer service and continue to evolve and grow among rising costs, we must take this meaningful step. 

Ticket Price              Service Fee Increase
$10             From $1.34 to $1.49
$20             From $1.69 to $1.99
$30           From $2.04 to $2.49

Still the same: 

  • Independently owned and operated for almost 20 years
  • Live customer service for attendees and event organizers
  • No hidden processing fees or exclusivity contracts
  • Free consultation with event promotion experts
  • Free unlimited seating charts
  • Free physical tickets mailed directly to your attendees
  • Donations to charities suggested by customers and our other Not-Just-for-Profit values

All of us at Brown Paper Tickets feel grateful for your continued support.