If you ordered will-call tickets, they will be at the venue the day of your event, held under the name you input at the time of purchase.
You can update the name for your will-call tickets from your order confirmation page until the time that sales end for the event.
How to Update a Will-Call Name
- In your Order Confirmation email, go to Cart Overview
- Click the link that appears after "You can view more information or make changes to your order at"
- At the bottom of the Order Confirmation page, locate your tickets
- Click Change Name next to the Will-Call Name you'd like to update
- Change the fields and click Save Changes
- Repeat for each ticket you'd like to update